Business and Technology Strategy

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Newmark Knight Frank (NKF) aligns business strategy to technology for a balanced outcome and road map. An operations assessment stacks enterprise metrics, processes and information management against leading industry practices to determine areas of risk and identify opportunities for operational and financial improvement. Opportunities that are enabled and supported by technology are determined and collectively form the basis of a maturity improvement strategy meticulously documented in a multi-year road map.

The design of a three-to-five-year road map of a corporate real estate and facilities management technology strategy considers multiple scenarios with timelines, budgets, fiscal impact and cost sensitivity including consideration of existing corporate real estate and facilities management investments in organization, process and technology.
 
Strategic technology plan includes:
 
  • Business Objectives / Drivers
  • Objectives per functional area are captured.
  • Capability Maturity Model Measurement
  • Organizational maturity (including current business processes and gaps) are measured and reported.
KPI’s & Metrics
Best practice KPIs and metrics are identified and prioritized per functional area.

Gaps and Recommended Opportunities / Initiatives
Recommended initiatives and opportunities are identified including a high level description of business impact to the organization.

Technology Architecture
System architecture for current state and a high level architecture of the proposed technology landscape are provided. System migration and integration recommendations are identified and included in the road map.

Program Plan and Timeline
A multi-year road map including an implementation timeline for all projects within the program is provide. This road map is a deployment and adoption strategy based on enterprise and departmental priorities including future state needs for support resources and budgets.

The outcome of any business and technology strategy is a risk analysis scorecard highlighting areas of high risk versus current maturity, a capability index outlining future goals for each function, cost savings opportunities and a strategic multi-year road map. This analysis is the catalyst for optimizing costs and impacting shareholder value.

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